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"We started our social path determined that collaboration would never be a waste of time.

Our users have adopted this and reciprocated."



"The social elements of our intranet are pushed by both Directors and front line users. It is a huge talking point across all of our offices and is the route for all business conversations."



"We now have a culture where people feel anything can be solved through knowledge sharing. We think of problems in terms of potential solutions rather than obstacles and the more solutions we have available, the more creative our company becomes in solving the next one."



"We always wanted the sense of hierarchy in our business to disappear so embraced the idea of devolved power. In fact, we rewarded it."



"Because we tie the intranet into our business strategy, executives are keen to be seen as enablers rather than impediments. We reiterate to all our users that it’s having insight which is more important than being digitally fluent."



"Our design mantra is ‘it has to be easy’. We avoid acronyms, abbreviations and colloquialisms as much as possible to ensure users don’t feel excluded from conversation."



"Creating and sustaining a knowledge sharing culture is as critical as selecting the right technology. First find a technology which will make knowledge sharing easy and then maximise it to encourage social behaviour."

"We always wanted the sense of hierarchy in our business to disappear so embraced the idea of devolved power. In fact, we rewarded it."

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Case Study: Business Environment

Creating informative, interactive, intelligent intranets to become vital business tools.

“Our intranet has changed the way we work!


It's an awesome place to visit (even on a weekend) for everything from entertainment to company procedures. We are kept up to date with the latest gossip and feel part of a much bigger team. It's often a talking point in the office. Games, quizzes and other opportunities are on the Intranet to win points, which are later cashed in for vouchers. It's a great tool that makes our policies and procedures easily accessible to all. Regular alerts are received by email and it’s also saved a lot of paper work which helps to make us a greener company.”


L Raschka, Centre Manager



“When I started at Business Environment, over 5 years ago, we did not have an Intranet so I have seen it grow from scratch to what it is today.  None of my previous employers had a tool for internal communications as effective and engaging as the Intranet that we now have at BE.  It is an efficient way to get messages out to the entire staff, to disseminate documents, maintain telephone directories, make people aware of company policy as well as update everyone on company news and events.  It’s also a very social and interactive Intranet with games, puzzles, quizzes as well as social updates and messaging services akin to Facebook, which encourages employees to log in regularly.


The intranet continues to grow and change and is constantly updated so I’m very much looking forward to see how it will progress in future.”


L Mitchell, Finance Manager



“Since the time of our intranet launch, the value it has added to the way in which the company operates is immeasurable. It provides a wealth of material which is immediately accessible, and convenient to navigate. The appointment of a dedicated Intranet Manager means that it is constantly kept up to date with new and engaging material uploaded on a daily basis. On a personal level, not only does it provide a platform for me to effectively communicate information throughout the company, it has also been developed as a social platform to share best practices, play games and interact with offsite and remote employees that I don’t have the opportunity to work with on a daily basis.


I consider it a valuable asset to the company and one which benefits everyone.“


V Shelley, Health and Safety Manager



“What can I say about the company intranet provided for Business Environment other than it is brilliant!


You really can see the time, effort and dedication that has gone into putting every aspect of this website together. Not only is it very helpful for anything work related, it is also fun and informative.


I think it’s great that we have something like The Lounge, as it brings a company with employees who might have never met each other before because of being based in different centres closer together. By having profile pages we can find out about our colleagues and have insight into them as a person as well as what they do for the company, which is great!


I have never had a problem using The Lounge and find it to be very topical and entertaining as well as great for finding any work forms I might need and basically information on pretty much anything that I might need during the working day.”


J Armitage, Assistant Manager


Case Study


"We always wanted the sense of hierarchy in our business to disappear, so embraced the idea of devolved power. In fact, we rewarded it."


Business Environment operate approaching 1,000,000 sq ft of work space across the UK and London. Their primary product is serviced offices located within their portfolio of business centres.


We designed Business Environment's intranet, The Lounge, to help drive efficiency, productivity and innovation by encouraging employees to share information and discuss business problems in an open, shared setting.


We also created an extranet, the Network Lounge, for their 3,000+ clients. The Network Lounge was designed to be informative, interactive and engaging. The Network Lounge showed reduced communication costs, increased procurement efficiencies and provided seamless supply chain management.

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